ISO 9001 Certified

Mainline Services is the only company in the world to be ISO 9001 certified, both in cleaning and carpet inspection. Our team of auditors has successfully ensured our certification since 1997, thereby maintaining a commitment to high quality performance and organization throughout all departments of the company.

 

In addition, Mainline Services is ISO 14001 Environmental Management Systems certified, extending our commitment to quality, and ensuring environmentally safe cleaning procedures are maintained.

 

The following describe the detailed requirements for Mainline's annual ISO audit:

Environmental Quality Management System

• System and Process Management
• Quality Manuals
• Documentation Control

Management Responsibility

• Customer Focus
• Planning
• Responsibility, Authority, and Communication

Human Resource Management

• Technician Training
• Health and Safety
• Work Environment

Implementation and Operations

• Service Provision Planning
• Customer-Related Process
• Service-Related Requirements Review

Measurement and Monitoring

• Non-Conformity Control
• Corrective Action
• Preventative Action